Latest Technology & Interesting Features
Instant Electricity Purchase
Buy prepaid electricity for any compatible meter. Funds credited in seconds directly to your meter — no voucher code, no keypad entry required.
Automatic Top-Up
Set a minimum balance threshold. Smart Power Wallet monitors your meter 24/7 and automatically tops up before you run dry.
Consumption Analytics
Daily, weekly, monthly and annual consumption charts. Compare periods, identify trends, and forecast future costs with AI projections.
Smart Notifications
Proactive alerts for low balance, unusual consumption, outages, maintenance, tamper events, and successful payment confirmations.
Fraud & Tamper Detection
AI algorithms continuously monitor consumption patterns for signs of electricity theft, bypassing, or meter tampering.
AI Customer Support
Five specialized AI agents available 24/7: Customer Service, Technical, Billing, Municipality, and Eskom — zero wait times.
Multi-Property Management
Link unlimited meters and properties. Manage tenant accounts, set limits, automate billing, and monitor all sites from one dashboard.
AI Energy Advisor
Predicts your monthly electricity costs, detects unusual consumption, identifies faults, and recommends personalised savings strategies.
All Payment Methods
Credit card, debit card, EFT, instant EFT, Apple Pay, Google Pay, and all major South African bank integrations.
Eskom Admin Dashboard
For Eskom administrators: customer management, meter management, network operations, disconnection/reconnection, and fraud operations.
Vendor Management
Electricity vendors can manage customer accounts, process bulk purchases, handle escalations, and access sales analytics.
Mobile-First Design
Designed for every South African — senior citizens, first-time smartphone users, and tech-savvy customers. Large buttons, clear navigation, accessible.
Choose Your Role & Platform
Electricity for Your Home
Smart Power Wallet puts you in complete control of your home electricity — from a single prepaid meter to managing the whole household.
Self-Learning AI Support Ecosystem
Customer Service Agent
Assists with registration, purchases, account queries, and general electricity questions
Technical Support Agent
Troubleshoots meter issues, diagnoses connection faults, identifies outages, assists with reconnections
Billing Agent
Explains charges, usage breakdowns, processes refunds, generates account statements
Municipality Agent
Handles municipal-specific queries, provides municipality information and tariff details
Eskom Agent
Provides Eskom-specific support, load reduction schedules, planned maintenance notifications